We know that your privacy is very important to you. That´s why protecting any personal information, such as your name, address, e-mail address or phone number that you provide to us is of the utmost importance to BRENDA’S BIRDS, INC. As a result, we have prepared this Privacy and Security Statement to let you know about the manner in which we collect, use, disclose and otherwise manage the personal information you entrust to us at any of our BRENDA’S BIRDS, INC. store locations (the "Stores") or through BRENDA’S BIRDS, INC. websites (the "Sites").
When you provide personal information at our Stores or our Sites, you are consenting to the manner in which BRENDA’S BIRDS, INC. will collect, use, disclose and otherwise manage your personal information, as set out below.
Collection and Use of Personal Information
We may collect personal information that you provide us when you:
Purchase, order, return, exchange or request certain information about our products and services;
Sign up or register for loyalty club membership communications or offerings;
Request warranty or product repair services;
Contact customer service;
Visit or register with our Sites or participate in another feature of our Sites
Provide us with comments or suggestions.
Shopping at BRENDA’S BIRDS, INC.:
When you purchase products and services at one of our Stores, you can do so anonymously when you pay with cash. If you use a credit or debit card for any of your purchases, we will collect your credit or debit card information and keep a history of your purchases. We use this information to process your orders, to ensure proper delivery, to better assist you when you visit or call us as well as to improve our product and service offerings.
When you return previously purchased merchandise or request a refund or exchange, you may be asked to give your name, address, phone number and show information that identifies you, such as your driver´s license. We collect this information to help prevent fraud.
Online Registration: Registration is an optional service provided by our Sites. You do not have to register to browse or shop online. When you register, you are asked for personal information such as your name, address, phone number, e-mail address, a password that you select, and optionally, your interests. Your registration information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information. When you register you will have the opportunity to sign up for future marketing information from BRENDA’S BIRDS, INC.
Contests, Questions or Surveys: When you ask a question, participate in a survey or enter a contest or sweepstakes at a Store, a BRENDA’S BIRDS, INC. sponsored event or through our Sites, we may collect your name, address, phone number and e-mail address. We use this information to administer your participation in a contest or sweepstakes. At the time you are entering a contest or sweepstakes, we may ask your permission to send you future marketing information from BRENDA’S BIRDS, INC.
Other Uses of Personal Information: BRENDA’S BIRDS, INC. uses personal information to continually assess and improve the products and services we offer. We would also like to inform you of products and services, sales and special offers that might benefit you. When you register online or participate in a survey, you will have the opportunity to sign up for e-mails about our products, services, sales and special offers.
We may also send you mail, e-mail or call you with information about our product and service offerings if you have provided us with your name and address, e-mail address or phone numbers at our Stores or Sites. If you would like to stop receiving such promotional information from BRENDA’S BIRDS, INC., please see the Privacy Preferences/Opt-Out section of this Privacy and Security Statement.
Privacy Preferences / Opt-Out: Please contact us at firstname.lastname@example.org to opt-out of future communications. Please allow sufficient time for your request to be processed.
Your Suggestions: We use your feedback, suggestions, survey information and comments solely to monitor and/or improve the use and features of our Stores, our Sites and our product and service offerings.
Protecting Children’s´ Privacy:
BRENDA’S BIRDS, INC. Sites are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under the age of 18.
Disclosure of Personal Information
Personal Information Disclosure: BRENDA’S BIRDS, INC. will not trade, rent or sell your personal information, without your prior consent, except as otherwise set out herein.
Other Service: In the U.S., to serve you better, we may combine the personal information that you give us on our Sites and at our Stores with publicly available information and information we receive from or cross-reference with our marketing partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
If your purchases are being shipped to you, we will share your shipping information on a confidential basis with our delivery service providers (U.S. Postal Service, or other delivery companies we or you select). Our delivery service providers are prohibited from using your personal information for any purpose other than making the delivery.
Sale of Business: BRENDA’S BIRDS, INC. reserves the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets to a third party acquirer.
Legal: Please note that BRENDA’S BIRDS, INC. must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you.
Access to Personal Information
You may request access to the personal information that we have about you. As a registered user with our Sites, you can access your profile information at any time by:
1. Clicking on the "Sign In" button at the top of any page on the Sites on which you registered, then
2. Clicking on the "Your Account" button on the page header or on the "Your Account" link under Customer Support.
For further instructions on accessing the personal information that BRENDA’S BIRDS, INC. may have about you, please see the How to Contact Us section of this Privacy and Security Statement.
Additional Information about Our Sites
Visiting Our Sites: In general, you can visit our Sites without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our Sites and other related information such as page requests, browser type, operating system and average time spent on our Sites. We use this information to monitor and improve our Sites.
Cookies: Our Sites use a technology called "cookies". A cookie is a tiny element of data that our Sites can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our Sites where you are prompted to
Tracer Tags: Our Sites may also use a technology called "tracer tags". These may also be referred to as "Clear GIFs" or "Web Beacons". This technology allows us to understand which pages you visit on our Sites. These tracer tags are used to help us optimize and tailor our Sites for you and other future website visitors.
Third Party Links: Our Sites may include links to the websites of our business partners, vendors and advertisers. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent.
BRENDA’S BIRDS, INC. provides links to
Security of Personal Information
We will maintain the confidentiality of all personal information collected in our Stores, or our Sites and will only disclose such information to employees and Service Providers who require such information for the purposes described in this Privacy and Security Statement. We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control.
Security Measures on Our Sites
Secure Shopping: When you place orders on our Sites, all of your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our Sites from capturing and viewing your personal information.
BRENDA’S BIRDS, INC. also takes the following measures to protect your personal information online:
Passwords: To provide you with an increased level of security, online access to your personal information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. BRENDA’S BIRDS, INC. will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).
Order Information: Since any order information you provide to us on our Sites will be transmitted using a secure connection, if your Web browser cannot support this level of security, you will not be able to order products through our Sites. The most recent versions of Netscape Navigator™ and Microsoft Internet Explorer® can support a secure connection and can be downloaded for free from the Netscape and Microsoft
No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from unauthorized access, use or disclosure, BRENDA’S BIRDS, INC. cannot ensure or warrant the security of any information you transmit to us on our Sites.
How to Contact Us
We want to assure you that BRENDA’S BIRDS, INC. is dedicated to protecting your privacy.
You can contact us or otherwise communicate your privacy concerns by:
calling us at 5612719293
faxing us at Fax #
- e-mailing us at email@example.com
accessing your registration information on our Sites
writing us at the address below (please include your e-mail address and phone number with your correspondence along with the information needed to support your request)
BRENDA’S BIRDS, INC.
14428 S. Military Trail
Delray Beach, FL, 33484
Copyright © 2014 BRENDA’S BIRDS, INC. All Rights Reserved.